Shipping policy
*Temporary Shipping Pause to the European Union (EU) (Starting on August 12, 2026)
- I live in Norway/UK/Switzerland. Can I still order?
Yes! Because your country is not a member of the European Union, your orders are completely unaffected by these new rules. You can check out as normal. - What happens if I try to check out with an EU address?
Our website will display a message stating that we do not ship to your location, and you will not be able to complete the payment.
*Shipping to the USA: Please contact info@einbuch.haus so we can provide further information on shipping price, or please check on DHL website.
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Packaging and delivery costs are charged to the customer. We ship exclusively with tracking numbers, so you can monitor your order at any time. Shipping rates are calculated based on the dimensions and weight of the package.
Please note:
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DHL Kleinpaket includes a tracking number but provides insurance coverage of up to €20 only.
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If the value of your order exceeds €20, we strongly recommend selecting DHL Paket, which offers higher insurance coverage.
If you have any questions regarding shipping options, feel free to contact us before placing your order.
The delivery time in Germany is approximately 3–4 working days, Worldwide, the delivery time is 10–30 working days.
We ship worldwide with some exceptions. Please check the ‘Country’ dropdown in the checkout if we deliver to your country. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. As customs regulations vary by country, please check with your country’s customs office to determine what these additional costs will be prior to buying.
note:
Whenever possible we reuse packing material in immaculate condition to not produce more waste than necessary.
